Delivery & return
Delivery
Delivery
Home delivery in Metropolitan France (Delivery between 2 and 4 days)
Home delivery in Overseas Departments and Territories (Delivery between 3 and 5 days)
UPS Standard for Europe (Delivery between 4 and 5 days)
Delivery : 5 euros
Return in charge of the customer
Return
Send us an email at hello@canal-saint-martin.com and explain us causes of your return or exchange. After that, we send you a prepaid form to stick it on your package. You have a 14 extension days from the reception date to return all your order or just a part of it in these (those) terms:
a- The product has to be send back in its origin wrapping allowing it to be sale again
b- You have to add at the package: the bill and/or the delivery note and this return form or the withdrawal form which has to be edit from your customer area
c- Every product damaged or worn won’t be repay
d- If you have received a promotional gift, please add it to your package
You ordered a product from another country:
Sent your return to:
Crosslog- Service retour Canal Saint Martin
N° de commande :
104 Rue de Denis Papin
Parc d’activité d’arvigny
77550 Moissy cramayel
France
The repay will be done in a period of 14 days maximum after our reception of the package.
If you have any question, contact by email at hello@canal-saint-martin.com